How To Update SSS Information Online 2023: An Ultimate Guide
When it’s time to claim your SSS benefits, the last thing you want is to encounter any issues with your data. Such problems not only cause delays in processing your benefits but also waste a lot of your (or your beneficiaries’) precious time.How To Update SSS Information Online 2023: An Ultimate Guide These issues could have been avoided if you had made the necessary changes to your membership record at the first opportunity.
However, it is never too late to update your record with SSS. Whether you need to change your civil status, correct your name, or revise the list of your beneficiaries, the SSS has made the process easier for all its members. You can either update your information online or, in most cases, submit a duly accomplished E-4 form to the nearest SSS office.
This guide will help you learn how to change, correct, or update your SSS membership information easily.
How To Update SSS Information Online via My.SSS
How To Correct Name or Date of Birth in SSS
Option 1: Walk-in request
To change or correct your name or birth date in your SSS record, follow these steps:
To make changes to your personal information in your Social Security System (SSS) account, you need to fill out two copies of either the E-4 form or the Member Data Change Request form. Depending on the type of correction you need, go to either “Correction of Name” or “Correction of Date of Birth” under “B. Data Change/Correction/Updating.” Check the appropriate boxes and provide the necessary information.
Attach the original and photocopy/ies of your Birth Certificate or Philippine Passport as supporting documents. If you don’t have either of these documents, present a Certificate of Non-Availability of Birth Records from the PSA or the local civil registrar, along with any two valid identification cards/documents that show your correct name or date of birth. Refer to page 2 of the SSS E-4 form for a complete list of valid ID cards/documents, and for additional requirements that may apply if you’re requesting a correction due to naturalization, re-marriage, etc.
Submit the completed forms and documentary requirements to the nearest SSS branch office. For validation and identification purposes, bring your UMID card or two valid ID cards that show your photo and signature when you file your request.
Option 2: Online Request (name correction only)
The newly revamped SSS member portal now offers a quick way to correct or change a member’s name. Here’s a step-by-step guide to correcting your name online:
Wait for an email from SSS informing you about the status of your request.
How To Change Civil Status in SSS
Although it is not mandatory by law, recently married women in the Philippines usually opt to adopt their husbands’ surnames and endure the hassle of updating their information in all government agencies where they are registered. This entails changing their civil or marital status to reflect the surname change. Newly wedded male individuals are also required to update their civil status and beneficiaries list as they start a new chapter in their lives.Here are the steps to update your civil status in your SSS membership record:
Option 1: Walk-in request
To update your civil status with the Social Security System (SSS) in the Philippines, you need to fill out two copies of the E-4 or Member Data Change Request Form. On the first page of the form, fill in your personal information, then go to the “B. Data Change/Correction/Updating” section and check the box next to “Change of Civil Status”. Choose the appropriate box for your situation (e.g., Single to Married, Married to Widowed, etc.). If you are a female member and want to change your name, enter your maiden name and married name in the FROM and TO fields.
To support your request, you need to provide relevant documents such as your marriage contract, certificate of separation, or certificate of annulment/divorce. You can find a list of supporting documents on page 4 of the SSS E-4 form. Attach the applicable document/s to the form.
After completing the forms and attaching the required documents, go to the nearest SSS branch office and submit them. You will need to present your UMID/SSS ID card or at least two valid IDs with your photo and signature for identification purposes.
Option 2: Online request
It is now possible for SSS members to change their marital status on their SSS records without physically going to the SSS office. However, currently, the online request system only caters to those who want to change their civil status from Single to Married. To request a change in civil status online, members should follow these steps:
- Go to the official SSS website and select “MEMBER” from the list of portals.
- Log in using your user ID and password. If you have forgotten your login details, follow the guide provided on the website to recover your account.
- On the main menu, hover your cursor over “E-SERVICES” to display the list of options. Click on “Membership Records,” then select “Submit Request for Member Data Change (Simple Correction).”
- Upload the required supporting documents.
- Keep a copy of your transaction number.
- Wait for an email from SSS notifying you about the status of your request. Note that only one member data change request can be filed at a time.
How To Correct Sex or Gender in SSS
Option 1: Walk-in request.
To request a correction of gender in your SSS records, you need to complete two copies of either the E-4 form or the Member Data Change Request form. Tick the box that corresponds to “Correction of Sex” under the “B. Data Change/Correction/Updating” section. Then, indicate your incorrect gender and the correct one in the FROM and TO fields.
To support your request, you must attach a valid document such as a Birth Certificate, Passport, or a member’s copy of Personal Record (SS Forms E-1, RS-1, OW-1, NW-1) that shows the correct gender/sex. If the incorrect gender is due to a mistake in your birth certificate, which has now been corrected, you may also bring the Court Order granting the petition to the correct gender.
Take your completed forms and supporting documents to the nearest SSS branch office. Remember to bring your UMID card or two valid IDs showing your photo and signature to verify your identity.
Option 2: Online Request
SSS now offers a faster and more convenient method for changing gender information on their records. Follow these steps to request this type of change through the newly designed SSS member portal:
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- Go to the official SSS website and choose “MEMBER” from the list of portals.
- Sign in using your user ID and password. If you forgot either or both, use the account recovery guide.
- Navigate to “E-SERVICES” on the main menu, and then click on “Membership Records” to see the options. Choose “Submit Request for Member Data Change (Simple Correction).”
- Choose either “MALE” or “FEMALE.”
- Submit the necessary supporting documents.
- Keep a record of your transaction number.
Wait for an email from SSS regarding your request’s status. Remember, you can only submit one member data change request at a time.
How To Change Beneficiary in SSS
The Social Security System (SSS) permits its members to include or exclude individuals from their list of dependents/beneficiaries. Adding a beneficiary is typically done when a member gets married or becomes a new parent and wishes to include their spouse and child as beneficiaries. On the other hand, the death of a parent or separation from a spouse may prompt a member to remove a name from their list of beneficiaries.s.
To update your list of dependents or beneficiaries with the Social Security System (SSS), you need to complete either the E-4 form or the Member Data Change Request form. On the form’s bottom, you will find a table where you can provide the necessary information for the individuals you want to add or delete. If you need to include or remove more than three people, proceed to the second page of the form, where you will find an additional table.
Ensure to attach the appropriate supporting documents depending on the type of request you’re making. For instance, if you’re adding your spouse as a beneficiary, including a marriage contract. On the other hand, if you’re deleting a spouse you previously reported as a dependent, you need to submit a death certificate (if the spouse passed away), a decree of legal separation (if legally separated), or a Certificate of Finality of Annulment/Nullity or annotated marriage contract (if the marriage has been annulled). For a complete list of the required supporting documents, refer to page 4 of the E-4 form, available in this PDF version.
After completing the forms and attaching the necessary supporting documents, submit them to the nearest SSS office. Remember to bring your UMID/SSS ID card or two valid identification cards that display your photo and signature for verification purposes.
How To Update Contact Information in SSS
To prevent issues with your future transactions, it’s important to let the SSS know if you’ve made any changes to your contact details such as your mailing address, email address, phone number, or mobile number. Updating your information with the SSS is a breeze and can be done in three simple ways:
Here are three easy ways to update your contact information in SSS:
Through the My.SSS account. Having a My.SSS account offers a simple and speedy method for updating your contact details online. If you haven’t signed up yet, we have a useful guide to SSS online registration. After registering, log in to your My.SSS account and hover over the MEMBER INFO tab on the main menu. Then, click on Update Contact Info, select the checkbox corresponding to the contact details you wish to update or change (as displayed in the provided screenshot), click Next, review the presented information, and click Submit.
Through the SSS Mobile Application. This option is comparable to the first one but more convenient as you can update your information using a mobile application. To begin, install the SSS mobile app and log in using the same login details you use for your My.SSS account. Next, click on “My Information” and select “Update Information”. After that, click on “Contact Details”, choose “Mobile Number”, and finally click on “Submit”.
Over the counter to take a traditional approach, you can go to the nearest SSS branch office and complete two copies of the E-4 or Member Data Change Request form. Make sure to fill in the fields with the latest and accurate contact information and check the appropriate box/es under “Updating of Contact Information.”
How To Change Your Membership Status From Employed to Voluntary/Self-Employed/Non-Working Spouse
1. Changing Membership to Voluntary/OFW
Option 1: Online
You don’t need to visit an SSS branch to switch your membership status to voluntary or OFW. Instead, you can easily do it through the My.SSS portal by logging into your online account. When generating a PRN, simply select “Voluntary” or “OFW” as your membership type.
Once you have made your contributions, your membership status will be updated automatically to reflect your choice of being a voluntary or OFW member.
Option 2: Over the counter
Individuals who wish to switch their membership category to “Voluntary” can visit the nearest SSS branch office in person and make their contribution payments using the RS-5 Form (Contributions Payment Return). It is important to indicate the desired category by placing a checkmark on the box corresponding to “Voluntary” or “Overseas Filipino Worker” under the “Type of Payor” section. The membership status will be updated once the payment is processed.
Changing Membership to Self-Employed
However, if you’ll pay contribution as a self-employed member, fill out two (2) copies of the Member Data Change Request Form (Form E-4).
Please place a tick mark beside the options “Change of Membership Type” and “Self-Employed.” Additionally, kindly provide details on your profession/business, the year it commenced, and your monthly income. Once you have completed the form, please submit it to the nearest branch of the Social Security System (SSS).
Changing Membership to Non-Working Spouse
For those who wish to pay as a non-working spouse, the procedure for updating the SSS membership type is similar to a self-employed member.
How To Update Membership Status From “Temporary” to “Permanent”
The Social Security System (SSS) provides temporary SSS numbers to new members who are unable to submit their birth certificates during the application process. These temporary numbers can only be used to make contributions and are not valid for availing of SSS benefits. To fully enjoy the benefits of SSS, it is necessary to convert the temporary SSS number into a permanent one. It is advisable to complete this process as soon as possible.
To do this, follow these steps:
- Go to the nearest SSS office.
- Get two copies of the Member Data Change Request form.
- Locate the letter “H” and mark the box next to “UPDATING OF MEMBER RECORD STATUS (From “Temporary” to “Permanent”). Refer to the screenshot above for assistance.
- Fill in the name of the document you will be submitting in the provided space. If you are changing your membership to permanent, you will need to present your birth certificate. If you do not have a birth certificate, you may submit a Certificate of Non-Availability of Birth Records from PSA or your local city/municipal hall, as well as any of the following documents: Baptismal Certificate (or equivalent), Driver’s License, Passport, PRC Card, or Seaman’s Book. If you do not have any of these documents, you can submit any two (2) alternative IDs listed on the last page of the Member Data Change Request form.
How To Update Bank Information in SSS
To update your bank information with SSS, you will need to fill out two copies of the E-4 or Member Data Change Request form. Look for the letter “G” and check the box next to “UPDATING OF BANK INFORMATION” and then select and checkmark the box next to the transaction/s for which you’ll use your new bank account. You will also need to provide your bank account details, such as the bank name, branch, and account number.
To complete the process, attach any one of the following documents: a passbook, a machine-validated deposit slip showing your name and bank account number, or any document showing your name and bank account number, such as a print-out of an online banking transaction or a bank statement.
Once you have filled out the forms and attached the necessary documents, submit them to your nearest SSS branch office. To verify your identity, make sure to bring your SSS ID card or UMID card, or any two valid ID cards that show your photo and signature when filing your request.
How To Change or Update SSS Contribution Amount
In addition to updating your account information, you have the option to modify your SSS contribution amount online using the My.SSS platform or the SSS Mobile app. If you are a voluntary, self-employed, or an OFW member below the age of 55, you can change your monthly contribution an unlimited number of times each year. Non-working spouse members can adjust their SSS contribution as soon as their working spouse’s declared income changes.
Employees cannot directly alter their monthly contributions. Instead, their employers, who have access to the My.SSS platform is responsible for updating their employees’ SSS contributions and employment status before making payments. For more information on changing SSS contribution amounts online, please click here.
Visit the main article, “How to Compute Your SSS Contribution: An Ultimate Guide,” for more information.
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