OEC Appointment Malaysia OFW Balik Manggagawa Certificate

Processing an Overseas Employment Certificate (OEC) for OFWs in Malaysia  balik manggagawa certificate who are returning to the Philippines for a vacation follows certain guidelines. The OEC serves as an exit pass required when leaving the Philippine airport for work purposes. Whether it’s their first time working overseas or they’re returning to their employment overseas, OFWs need to obtain an OEC. Here are the steps to process the OEC Balik Manggagawa document in Malaysia:

  1. Prepare the necessary documents:
    • Valid passport
    • Valid work permit or employment contract
    • Plane ticket or travel itinerary
    • Proof of employment or contract extension (if applicable)
    • Proof of OWWA (Overseas Workers Welfare Administration) membership
  2. Schedule an appointment with the Philippine Overseas Labor Office (POLO) in Malaysia:
    • Contact the POLO Malaysia office to set a date and time for your OEC application. You can check their official website or contact them through their hotline or email.
  3. Attend the appointment:
    • Arrive at the POLO Malaysia office on the scheduled date and time.
    • Bring all the required documents mentioned in step 1.
  4. Submit the OEC application:
    • Present your documents to the POLO officer responsible for processing OEC applications.
    • Fill out the necessary forms provided by the officer.
    • Pay the corresponding fees for the OEC processing. The fee may vary, so it’s advisable to check the current rates beforehand.
  5. Wait for processing:
    • The POLO officer will verify your documents and process your OEC application.
    • The processing time may vary, so it’s essential to inquire about the estimated processing duration during your appointment.
  6. Receive your OEC:
    • Once your OEC application is approved, the POLO officer will provide you with the OEC document.
    • Verify the details on the OEC for accuracy.
  7. Keep your OEC safe:
    • Store your OEC document in a secure place as you will need it when leaving the Philippines for work purposes.


The following individuals are qualified to process the OEC.

  • Directly employed Filipino workers by an international employer
  • Individuals who are employed by a recruitment agency
  • OFWs employed by POEA’s Government Placement Branch (GPB)


Each document should be submitted in two (2) copies: an original and a duplicate or photocopy.

Basic Document Requirements

The list of requirements you provided appears to be related to the process of applying for an Overseas Employment Certificate (OEC) for Filipino Overseas Workers (OFWs) through the Philippine Overseas Labor Office (POLO) in Malaysia. It is important to note that the information you provided may be specific to a certain time period or may have changed since my knowledge cutoff in September 2021.

To ensure accuracy, it is advisable to regularly check the official website and social media platforms of POLO Malaysia for the most up-to-date and accurate information regarding the requirements for obtaining an OEC. Government agencies often update their processes and requirements, so it’s important to stay informed about any changes that may occur.

What Should I do Before Applying for an OEC in Kuala Lumpur, Malaysia?

You must prepare yourself before going to POLO Malaysia Office; otherwise you will only waste your time. Here’s what you should consider:

When preparing to work in the Philippines as a foreign employer, it’s important to follow the guidelines set by Philippine labor laws and regulations. Here are the steps you should take:

  1. Determine if you qualify for an exemption: Foreign employers are generally prohibited from directly recruiting Filipino workers. However, there are certain exemptions to this restriction. Check if you fall under any of the following categories:

a. Employers of Professional and Skilled Workers with Verified or Authenticated Employment Contracts that Comply with POEA Standards. b. Foreign Diplomats. c. Heads of State and High-ranking Government Officials. d. International Organizations. e. Lower-ranking officials from the first three categories who are approved by the Philippine Overseas Labor Office (POLO). f. Residents of the host nation who are permanent residents and hire their family members (excluding domestic workers).

If you fall under any of these exemptions, you may proceed to the next step.

  1. Hire through a POEA-accredited recruitment agency: Even if you are exempt from the direct hiring restriction, you must still hire Filipino workers through a recruitment agency accredited by the Philippine Overseas Employment Administration (POEA). Make sure to choose a reputable agency to handle the recruitment process.
  2. Prepare the required documents: Once you have confirmed your eligibility and chosen an accredited recruitment agency, gather all the necessary documents. These documents may include:
  • Verified or authenticated employment contracts that comply with POEA standards.
  • Proof of exemption (if applicable).
  • Company registration documents.
  • Job description and qualifications.
  • Proof of financial capacity to cover employment costs and benefits.
  • Visa requirements and work permits (for the employee).

How to Get an OEC Appointment in Malaysia (POPS-BAM System)

Prior to visiting POLO Malaysia office, an OEC appointment is required.

Follow these instructions to quickly make an appointment. Keep in mind that having an online appointment simplifies things because the government workers can immediately verify your information.

Step 1:Visit the POEA Online Service Website here – https://onlineservices.dmw.gov.ph//onlineservices/poeaonline.aspx

Step 2:Click the “Let’s go” button on e-Registration

Step 3: Click on “Register” for new users (just log in if you already have an account) and click the “I accept the terms of use” button.

Step 4: Fill in the required information and then click register (a message will display indicating that your registration was “Successful”)

Step 5: Log in to the email address you provided when you registered (there is a message containing your “temporary password”)

Step 6: Return to the link provided in Step 1 and login using the registered email address, then click “next.”

Step 7: Use the temporary password sent to your email, then click “log in.”

Step 8: Set your preferred password.

Step 9: Update your profile by clicking “My Profile,” after completing your profile, click “Update Profile” on the upper right side of the page

Step 10: Input your identification data (passport) and beneficiary on your profile

Step 11: Click the “Balik-Manggagawa” on your dashboard then click the “Next” button

Step 12: Enter your return flight date then click the “Next” button

Step 13: You will be asked about whether you are returning to the same employer, jobsite, and position if you are a returning BM. If so, you can print your OEC exemption immediately. If not, go to step 9 instead (change employer or new BM)

Step 14: Input all your contract details then click the “Submit” button

Step 15: Select your host country as processing site then click the “Next” button

Step 16: Choose and select your preferred appointment date

Step 17: Take a screenshot and print your scheduled appointment date

How to Apply for an Overseas Employment Certificate in Malaysia?

Step 1: Gather all of the necessary requirements.

Step 2: Go to the POLO Malaysia office on your scheduled appointment day. Show your approved appointment letter, valid ID, and full-dose vaccination card / certificate to the assigned security personnel.

Step 3: The assigned security personnel will check your name to the list of approved appointments for the day. To avoid long lines, bring the complete set of requirements.

Step 4: Get a token number from the assigned personnel.

Step 5: Go to the processing window and submit your documents.

Step 6: Pay for OEC fees.

Step 7: Wait for the OEC processor’s advice before printing your OEC in POPS-BAM System

Make sure that all the information and details in your OEC are correct and in line with your credentials.

Step 8: Sign into your POPS-BAM account and select “Print OEC” from the “My Transaction Tab” menu.

Important Reminders

  • You are only permitted to acquire an OEC once every time you visit the Philippines. Getting more than one OEC simultaneously is not allowed.
  • Just remember to bring three copies of your OEC to the airport on the day you departure.
  • Please keep in mind that the OEC can only be used for sixty (60) days beginning on the day it was issued.
  • If a worker leaves the Philippines without an OEC, they might not be able to finish their check-in or they might be stopped by an immigration official before they leave. Prior to departing, you must make sure that you have this document with you at all times.
  • Balik-Manggagawa OFWs must also present a copy of the contract they have with their company, along with their plane ticket and any other necessary travel documents.
  • Once the OFW has all the proper documents, they can head to the airport and show the OEC to the immigration official there. OFWs that have an OEC can travel without issue and know that they are complying with all legal obligations related to their employment.
  • Feel free to call +60 3-2148 4233 / +60 3-2148 4122, Monday-Friday, 9:00 AM – 4:00 PM (Closed on Malaysian and Philippines public holidays)

HOW TO GET OEC at PH Embassy in Kuala Lumpur

To learn more about how to acquire OEC via the POPS-BAM system, and an experience at the PH Embassy POLO Office in Kuala Lumpur,

Frequently Asked Questions

If you have any further questions regarding “How to Process OEC in Malaysia”, see the list of frequently asked questions and answers below.

1. Who can get OEC exemption?

The following requirements must all be met in order for a Balik-Manggagawas to be exempt from acquiring an OEC:

  • Has a valid work visa or work permit
  • Returning to the same employer and workplace
  • Has a record in the POEA database (Has previously received an OEC at any POEA offices or facilities, including the POEA main office, extension units, regional offices, POLO offices abroad, and BM mall processing centers)

2. Are OFWs allowed to travel without an OEC?

No. All OFWs leaving the Philippines, whether they are returning employees or new workers, must acquire an OEC.

The OEC serves as an exit clearance; therefore if you try to leave the country without it, Immigration will stop you. Additionally, you are excused from paying the terminal fee and travel tax thanks to this certificate.

3. How long is an OEC or OEC Exemption Number valid?

From the date of issuance, the OEC or OEC Exemption Number is valid for 60 days. You are required by POEA to obtain this as a Balik-Manggagawa before returning to your employer.

4. Is my OEC valid for many uses?

OEC or OEC Exemption Number is only intended for one use. Once you have given it to Immigration, it cannot be used again.

5. Why does the system want my most recent OEC number? What does it mean?

The most recent transaction record you have with POEA is your most recent OEC number. This information is required by the system in order to get your record and most recent employment information.

6. What happens if I forget my OEC number?

You will be redirected by the system to the APPOINTMENT page, where you must manually visit POEA to process your OEC.

7. What should I do if I lose my OEC?

Log in to your BM Online or POPS-BAM account and reprint your OEC.

8. Where can I settle my OEC fee?

  • You can pay your fees in a number of ways, including:
  • Globe G-cash
  • Over-the-counter thru Banks
  • Over-the-counter thru Bayad Centers
  • Online Banking
  • POLO Malaysia office

Instructions on how to complete the payment process will be sent to you through email.

9. What is POLO Malaysia’s office hours?

The POLO office in Malaysia is open Monday-Friday, 9:00 AM – 4:00 PM (Closed on Malaysian and Philippines public holidays).

10. What is POLO Malaysia’s address?

POLO Malaysia’s address is Philippine Overseas Labor Office, No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia.

11. What is POLO Malaysia’s hotline number?

You can reach the POLO Malaysia office at +60 3-2148 4233 / +60 3-2148 4122.


Obtaining an Overseas Employment Certificate (OEC) is a relatively straightforward process, and all it requires is a good understanding of the necessary steps.OEC Appointment Malaysia OFW Balik Manggagawa Certificate It’s important to note that having an OEC is a requirement for finding employment abroad and ensuring a hassle-free entry through immigration officials. Moreover, it entitles Overseas Filipino Workers (OFWs) to certain benefits such as exemption from terminal fees and travel taxes.

For OFWs planning to work in Malaysia, it is highly recommended to obtain an OEC before departing from the Philippines. To ensure a smooth application process, it is advisable to follow the procedures outlined above.

Contact Information

DMW POLO Office Kuala Lumpur
Address: 1, Jalan Changkat Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Telephone Number/s: OWWA: +(603) 9202 3756, +(6017) 347 5487 (for non-office hours, weekends and holidays)
Email: malaysia@owwa.gov.ph (OWWA), polo_kualalumpur@yahoo.com (POLO)
Website: http://www.philembassykl.org.my/
Facebook Page: https://www.facebook.com/PHinMalaysia

Google Map Location

Google Map Location

Similar Posts