One frequently asked question in SSS inquiries is how to retrieve a lost or forgotten SS Number, particularly if it has been several years since your last employment or if your important documents were destroyed by fire or flood. Fortunately,10 Ways to Find your lost or Forgotten SSS Number We have compiled a list of 10 methods to help you locate your lost or forgotten SSS Number, so there’s no need to worry.
If you are certain that you already have a Social Security Number (SSN), avoid applying for a new one as it can result in delays and complications when claiming your benefits or availing of SSS programs such as Salary Loan. In case you have multiple SSNs, it is advisable to visit the nearest SS branch and apply for the cancellation of your additional SSNs. This will ensure that all your accounts, including contributions and loans, are consolidated under your retained SSN. To retrieve a forgotten or lost SSN, here are a few methods:
- Check previous payslips or employment records
- Look for your SSN card or any other official documents where your SSN is indicated
- Contact your employer or previous employers who may have your SSN on file
Visit the nearest SS branch and request assistance in retrieving your SSN.
Here are a few ways how you will be able to know your forgotten or lost SS Number:
1. Check your old SSS ID
If you have your old SS ID, which resembles a driver’s license, your SS number can be found there and kept. However, if you have the new UMID, your SS number is not located there. You can acquire your SS number by contacting the SS Hotline or sending them an email. It’s a good idea to take a picture of your ID card and keep a digital copy in case of unforeseen incidents. You can upload it to Google Drive or any cloud storage service you use, send it to yourself via email, or keep it in a private Facebook photo album for security purposes.
2. log in to your SS Online Account
If you are still able to access your SS Online account, please log in to it. Your SS Number can be found directly beneath your name on your profile, which is located in the upper portion of the page. You can access the website at www.sss.gov.ph and it is recommended to use an Internet Explorer browser for optimal user experience.
3. Related Articles
- How to Create an SS Online Account
- How to reset a locked SS Online Account
- What to do if I forgot my email and password used in my SS Online Account?
- How to check my SS Contributions OnlineFind your SSS E1- FormIf you had applied for an SS Number prior to 2015, you should have a completed SSS E1 form (also known as the pink form) with your printed SS Number on it. It’s possible that you might have kept it somewhere safe. However, if you had applied for an SS Number online in 2016 or later, the SSS would have automatically sent a copy of your SS Number Slip and Personal Record Form to the email address that you used during sign-up. You should check your email inbox for the message sent by the SSS, where you will find your SS Number.
4. Check your pre-employment documents like Bio-Data, Resume, Personal Data Sheet, Company Employee Sheet, etc
If you were careful and thorough enough to provide your SS Number, Philhealth Number, TIN, and other necessary information in your Personal Data Sheet or the onboarding requirements of your employer, then you may now be able to enjoy the benefits of your diligence. It’s possible that you kept a copy of the documents you submitted to your employer, so it’s worth checking them now. 😃
5. Check your Company ID
“If you are currently employed or have been employed in the past, it’s possible that your company ID contains important personal information such as your Social Security number and Tax Identification Number. It’s recommended that you check your company ID to ensure that your personal information is accurate and up-to-date.”
6. Ask your Company’s HR or Employer
It’s recommended that you reach out to your company’s HR officer to inquire about your company records such as your SSS, Philhealth, Pag-IBIG, and TIN. You may also ask them if you can retrieve your SS number through them. However, it’s important to verify this information through other means as well. In the past, I had co-workers whose SS numbers were accidentally swapped by our HR, resulting in different SSS premiums and loan premium payments being remitted to the wrong account. This would have been fine if their premiums were the same, but since they were different, it caused a lot of inconveniences.
7. Call SSS Hotline
Despite the SSS’s efforts to enhance their service, their call center resources appear to be insufficient to handle the high volume of calls, which often results in callers receiving a busy signal. However, you may still attempt to contact them. You can reach the SSS Hotline at 920-6446 to 55, which operates 24 hours every weekday (24/5), and inquire if you can obtain your SS Number through them. Be prepared to answer some personal verification questions as part of their security protocol.
8. Email SSS Helpdesk
I am writing to request assistance in retrieving my forgotten or lost Social Security System (SSS) number. My full name is [Your Full Name], and my birthdate is [Your Birthdate].
To support my request, I have attached a copy of my primary identification card, such as my Passport, Driver’s License, or Birth Certificate. Alternatively, I have included two other identification cards, such as my company ID or Barangay ID, to verify my identity.
I would appreciate any help you could provide in retrieving my SS number. Please let me know if there are any additional steps or information needed from my end to complete this request.
Thank you for your time and attention to this matter.
Sincerely, [Your Name]
9. Leave a private message on the Official SSS Facebook Page
To retrieve your forgotten Social Security System (SSS) Number, you can contact the Official SSS Facebook Page at www.facebook.com/SSSPh/ and send a direct message. Make sure to include your full name, birth date, and a valid ID as proof of your identity. Avoid posting your information on the page’s timeline or in the comment box to prevent exposing your personal information to cybercriminals who may use it for identity theft or other malicious purposes.
“Warning: SSS Inquiries is not the official Facebook page of the SSS. The purpose of this page is to offer accessible information about SSS requirements, benefits, programs, and updates. We have no affiliation with the agency or any SSS officials. Kindly refrain from leaving personal inquiries on this page. Please use English language.”
10.Visit any SSS Branch near you
To obtain information about your SSS account, the best option is to visit a nearby SSS branch during weekdays. The Member’s Assistance Section staff can assist you with your queries as they have access to the SSS database. It is advisable to visit early in the morning to avoid large crowds and long lines. Some SSS branches are open on Saturdays, and you can find the list on their website. Additionally, there are SSS branches in malls that may be open on weekends.
- SSS Branches in NCR
- SSS Branches in Luzon
- SSS Branches in Visayas
- SSS Branches in Mindanao
- SSS Branches in Abroad
- SSS Branches that are open every Saturday
Once you have retrieved your forgotten or misplaced Social Security Number, make sure to document it in a notebook or save it on a digital device or cloud storage. This way, you can easily access your SS Number in case you forget or misplace it again.
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