OEC Appointment Hong Kong OFW Balik Manggagawa Certificate

Here is a general outline of the OEC  hong kong Balik Manggagawa  certificate online processing and appointment system for Hong Kong OFWs:

  1. Register and create an account: Visit the official POEA website and register for an account in the Balik Manggagawa (BM) online processing system. Provide the required information, including your personal details and employment information.
  2. Complete the online application: Log in to your BM online account and fill out the necessary forms and requirements. This may include providing your contract details, employer information, and other relevant documents.
  3. Book an appointment: Once you have completed the online application, schedule an appointment for document verification and submission. The available appointment dates and times should be provided within the online system. Make sure to choose a date and time that is convenient for you.
  4. Attend the appointment: On the scheduled date and time, go to the designated venue for document verification and submission. Bring all the required documents, which may include your valid passport, employment contract, proof of overseas employment, and other supporting papers.
  5. Pay the necessary fees: There may be processing fees associated with the OEC application. Payment options and instructions should be provided on the POEA website or during the appointment. Make sure to settle the fees within the specified timeframe.
  6. Await the release of the OEC: After the completion of the document verification and payment, the POEA will process your OEC. The timeframe for the release of the OEC may vary, so it’s advisable to inquire about this during your appointment or check the online system for updates.


The following individuals are qualified to process the OEC.

  • Directly employed Filipino workers by an international employer
  • Individuals who are employed by a recruitment agency
  • OFWs employed by POEA’s Government Placement Branch (GPB)


Each document should be submitted in two (2) copies: an original and a duplicate or photocopy.

Basic Document Requirements

  • Printed Online Appointment (POPS-BAM)
  • Printed Balik-Manggagawa Information Sheet
  • Passport (valid for at least six months) from departure date
  • Verified Employment Contract
  • Certificate of Employment
  • Valid Work Visa, Work Permit, or any equivalent document
  • Confirmed Airline Ticket
  • Valid OWWA Membership
  • OEC fees

What Should I do Before Applying for an OEC in DMW POLO Office Hong Kong?

You must prepare the documents before going to POLO Hong Kong Office; otherwise you will only waste your time. Here’s what you should consider:

When preparing to work in the Philippines as a foreign employer, it is important to follow the guidelines and requirements set by Philippine labor laws and regulations. Here are the suggested steps to take:

  1. Determine if you qualify for an exemption: As a foreign employer, you are generally prohibited from directly recruiting Filipino workers. However, certain exemptions exist. Review the following categories to see if you qualify:a. Employers of Professional and Skilled Workers with Verified or Authenticated Employment Contracts that Comply with POEA (Philippine Overseas Employment Administration) Standards.b. Foreign Diplomats.c. Heads of State and High-ranking Government Officials.d. International Organizations.e. Lower-ranking officials from the first three categories who are approved by the POLO (Philippine Overseas Labor Office).f. Residents of the host nation who are permanent residents and who hire their family members, excluding domestic workers.If you fall under any of these exemptions, you may proceed with the direct hiring process. Otherwise, you will need to hire Filipino workers through a POEA-accredited recruitment agency.
  2. Prepare the required documents: Once you have determined your eligibility for direct hiring, ensure you have all the necessary documents ready. These requirements may vary depending on the specific circumstances, but here are some common documents:a. Verified or authenticated employment contracts that comply with POEA standards.b. Proof of exemption (if applicable), such as diplomatic credentials or official approvals from relevant authorities.c. Proof of your status as a resident of the host nation (if applicable) and evidence of permanent residency.d. Any additional documents or permits required by the Philippine government or relevant agencies.

How to Get an OEC Appointment in Hong Kong (POPS-BAM System)

Prior to visiting POLO Hong Kong office, an OEC appointment is required.

Follow these instructions to quickly make an appointment. Keep in mind that having an online appointment simplifies things because the government workers can immediately verify your information.

Step 1: Visit the POEA Online Service Website here – https://onlineservices.dmw.gov.ph//onlineservices/poeaonline.aspx

Step 2: Click the “Let’s go” button on e-Registration

Step 3: Click on “Register” for new users (just log in if you already have an account) and click the “I accept the terms of use” button.

Step 4: Fill in the required information and then click register (a message will display indicating that your registration was “Successful”)

Step 5: Log in to the email address you provided when you registered (there is a message containing your “temporary password”

Step 6: Return to the link provided in Step 1 and login using the registered email address, then click “next.”

Step 7: Use the temporary password sent to your email, then click “log in.”

Step 8: Set your preferred password.

Step 9: Update your profile by clicking “My Profile,” after completing your profile, click “Update Profile” on the upper right side of the page

Step 10: Input your identification data (passport) and beneficiary on your profile

Step 11: Click the “Balik-Manggagawa” on your dashboard then click the “Next” button

Step 12: Enter your return flight date then click the “Next” button

Step 13: You will be asked about whether you are returning to the same employer, jobsite, and position if you are a returning BM.

If so, you can print your OEC exemption immediately.

If not, go to step 9 instead (change employer or new BM)

Step 14: Input all your contract details then click the “Submit” button

Step 15: Select your host country as processing site then click the “Next” button

Step 16: Choose and select your preferred appointment date

Step 17: Take a screenshot and print your scheduled appointment date

How to Apply for Overseas Employment Certificate in Hong Kong

Step 1: Gather all of the necessary requirements.

Step 2: Go to POLO Hong Kong office on your scheduled appointment day. Show your approved appointment letter, valid ID, and full dose vaccination card / certificate to the assigned security personnel.

Step 3: The assigned security personnel will check your name to the list of approved appointments for the day. To avoid long lines, bring the complete set of requirements.

Step 4: Get a token number from the assigned personnel.

Step 5: Go to the processing window and submit your documents.

Step 6: Pay for OEC fees.

Step 7: Wait for the OEC processor’s advice before printing your OEC in POPS-BAM System. Make sure that all the information and details in your OEC are correct and in line with your credentials.

Step 8: Sign into your POPS-BAM account and select “Print OEC” from the “My Transaction Tab” menu.

Important Reminders

  1. Avoid using non-English characters on online forms: When filling out online forms for the OEC, it’s recommended to use only English characters. Non-English characters like Chinese, Korean, Japanese, or Arabic can cause delays in processing.
  2. One OEC per visit: You are only allowed to acquire one OEC each time you visit the Philippines. Obtaining multiple OECs simultaneously is not permitted.
  3. Bring three copies of the OEC to the airport: On the day of your departure, make sure to bring three copies of your OEC to the airport.
  4. OEC validity: The OEC is valid for 60 days from the date of issue. Make sure to use it within this period.
  5. Importance of carrying the OEC: If a worker leaves the Philippines without an OEC, they may encounter issues during check-in or may be stopped by immigration officials before departure. Always carry the OEC with you when leaving the Philippines.
  6. Additional documents for Balik-Manggagawa OFWs: Balik-Manggagawa OFWs (returning workers) should also present a copy of their employment contract, plane ticket, and any other necessary travel documents along with the OEC.
  7. Contact information: You can contact the hotline at +852 2866 0640 / +852 2865 2445 / +852 5529 1880. The hotline is available from Sunday to Thursday, 9:00 a.m. to 4:00 p.m. It is closed on Hong Kong and Philippines public holidays.

Documents that we need in going home.. HONG KONG TO PHILIPPINES

To learn more about the documents required by OFWswhen returning to Hong Kong,

Hong Kong OFW Shares Experience about online appointment Balik Manggagawa Process

the process on Balik Manggagawa OEC certificate appointment.

Frequently Asked Questions

If you have any further questions regarding “How to Process OEC in Hong Kong”, see the list of frequently asked questions and answers below.

1. Who can get OEC exemption?

The following requirements must all be met in order for a Balik-Manggagawas to be exempt from acquiring an OEC:

  • Has a valid work visa or work permit
  • Returning to the same employer and workplace
  • Has a record in the POEA database (Has previously received an OEC at any POEA offices or facilities, including the POEA main office, extension units, regional offices, POLO offices abroad, and BM mall processing centers)

2. Are OFWs allowed to travel without an OEC?

No. All OFWs leaving the Philippines, whether they are returning employees or new workers, must acquire an OEC.

The OEC serves as an exit clearance; therefore if you try to leave the country without it, Immigration will stop you. Additionally, you are excused from paying the terminal fee and travel tax thanks to this certificate.

3. How long is an OEC or OEC Exemption Number valid?

From the date of issuance, the OEC or OEC Exemption Number is valid for 60 days. You are required by POEA to obtain this as a Balik-Manggagawa before returning to your employer.

4. Is my OEC valid for many uses?

OEC or OEC Exemption Number is only intended for one use. Once you have given it to Immigration, it cannot be used again.

5. Why does the system want my most recent OEC number? What does it mean?

The most recent transaction record you have with POEA is your most recent OEC number. This information is required by the system in order to get your record and most recent employment information.

6. What happens if I forget my OEC number?

You will be redirected by the system to the APPOINTMENT page, where you must manually visit POEA to process your OEC.

7. What should I do if I lose my OEC?

Log in to your POPS-BAM account and reprint your OEC.

8. Where can I settle my OEC fee?

  • You can pay your fees in a number of ways, including:
  • Globe G-cash
  • Over-the-counter thru Banks
  • Over-the-counter thru Bayad Centers
  • Online Banking
  • POLO Hong Kong office

Instructions on how to complete the payment process will be sent to you through email.

9. What is the POLO Hong Kong’s office hour?

The POLO office in Hong Kong is open Sunday to Thursday – 9:00 a.m. to 4:00 p.m. (Closed on Hong Kong and Philippines public holidays).

10. What is POLO Hong Kong’s address?

POLO Hong Kong’s address is Philippine Overseas Labor Office, 2902 29/F, United Centre, 95 Queensway, Admiralty, Hong Kong.

11. What is POLO Hong Kong’s hotline number?

You can reach the POLO Hong Kong office at +852 2866 0640 / +852 2865 2445 / +852 5529 1880 (hotline).


Processing an OEC (Overseas Employment Certificate) in Hong Kong for your vacation to the Philippines and subsequent return overseas within 60 days involves the following steps:OEC Appointment Hong Kong OFW Balik Manggagawa Certificate

  1. Determine if you need an OEC: The OEC is a document issued by the Philippine Overseas Labor Office (POLO) or Philippine Overseas Employment Administration (POEA) to overseas Filipino workers (OFWs) as proof of their legal employment status. If you’re an OFW and you plan to return to the same company and job site, you may be eligible for an OEC exemption.
  2. Apply for an OEC exemption online: Instead of visiting a POLO or POEA office, you can apply for an OEC exemption online if you meet the eligibility criteria. The online application process allows for a more convenient and streamlined experience. Ensure that you have all the required information and documents ready before starting the application.
  3. Contact the POLO office in Hong Kong: If you have any further questions or need more information about the OEC application process, it’s best to reach out to the POLO office in Hong Kong. They will provide you with the necessary guidance and support throughout the application procedure.
  4. Follow the prescribed procedures: To ensure a smooth application process, carefully follow the prescribed procedures provided by the POLO office or outlined in the online application system. Pay attention to any specific instructions, document requirements, and deadlines.

Contact Information

POLO-OWWA DMW Office Hong Kong
Opening Hours: 10:00 am – 3:00 pm (Mon-Thu), 9:00 am – 3:00 pm (Sun)
Address: 2902 29/F, United Centre, 95 Queensway, Admiralty, Hong Kong
OWWA Hong Kong Hotline Number: (+852) 6345 9324
POLO Hong Kong Hotline Number: (+852) 5529 1880
Website: https://www.polo-hongkong.com/
Email Address: info@polo-hk.com
Facebook Account: https://www.facebook.com/POLOHONGKONGSAR

Google Map Location

Below is a map of the POLO/DMW office in Hong Kong

Google Map Location

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