The Virtual Pag-IBIG website was launched by Pag-IBIG Fund on December 12, 2019, as an online platform for Pag-IBIG Fund Services. With this website, Pag-IBIG Fund members can easily access their services at any time and from anywhere. The website also features a chat function that allows members to connect with a Pag-IBIG Fund for inquiries concerns Service Agent can address any questions or concerns related to their membership. To learn more about the chat function and other ways to contact Pag-IBIG Fund for inquiries and concerns, refer to the quick guide provided below.
1. Send an email to Pag-IBIG Fund personnel
You can also compose an email for your Pag-IBIG inquiries and concerns. Then, send it to Pag-IBIG email address, email@example.com for all members. For OFWs, you can also send your concerns to these email addresses: firstname.lastname@example.org and email@example.com.
2. Follow Pag-IBIG Fund Official Facebook Page
Follow the Pag-IBIG Fund Official Facebook page for the latest news and updates about their services. Use the Comments section to ask for your inquiries and concerns.
3. Call Pag-IBIG Fund Hotline Number
Another way to contact Pag-IBIG Fund is by calling their Hotline Number (+632)8-724-4244. Once they receive your inquires or concerns, the processing time will be based on the nature of the concern.
4. Use the Pag-IBIG Fund Contact Form
You can also use the Email Us Form on Pag-IBIG Fund website for your concerns and inquiries. Fill up the form with the required information, then select your concern from the drop-down menu. You can also add some details of your inquiry or concern in the Message box.
Write the code in the blank space and click the SEND button.
5. Chat with a Pag-IBIG Fund service agent
For any inquiries and concerns about Pag-IBIG services, you can have a chat with a Pag-IBIG Fund service agent 24/7, using the chat with us feature of Virtual Pag-IBIG.
Click the avatar on the lower right of Virtual Pag-IBIG Home page. Complete the form and select the specific concern that you want to ask or clarify. Then, click the Submit button. A Pag-IBIG service agent will get back to you to address your concern.
6. Subscribe to Pag-IBIG Fund Official YouTube Channel
Subscribe to Pag-IBIG Fund Official YouTube Channel for the latest videos and updates about their services. Use the Comments section to ask for your inquiries and concerns.
7. Visit a Pag-IBIG Fund Branch
If you prefer to go to a Pag-IBIG Branch for your inquiries and concerns, here is the Office Directory of Pag-IBIG Fund Branches and locations:
Office Directory of Pag-IBIG Fund Branches and locations:
- Corporate Headquarters
- Support Services and Housing Group
- NCR Branch Office
- Luzon Branch Office
- Visayas Branch Office
- Mindanao Branch Office
- Overseas Post